Frequently Asked Questions

Proudly born and raised in Southern California

Del Sol Bicycles
1230 Avenida Chelsea
Vista, CA 92081
EMAIL
info@ridedelsol.com
PHONE
1.800.289.7246
Hours
8am - 5pm PST, Mon-Fri exluding holidays

Frequently
Asked
Questions


DON'T SEE YOUR QUESTION?

If your question about online orders has not been answered above, please email orders@ridedelsol.com

  • How do I get free shipping?
  • I bought a bike online with the "In-Store Pickup" delivery option – will I need to pay an assembly fee?
  • When can I pick up my order at my local participating Del Sol dealer? How will I know it's ready?
  • Is my order confirmation email considered an official receipt?
  • What do I need to bring to pick up my items from my local participating Del Sol dealer?
  • How do I know that my online order is secure?
  • Can I pay for my order in-store instead of paying for it online?
  • Can I pay with my debit card?
  • When is the full amount of my online purchases charged to my credit card?
  • How do I know my order was received?
  • Is there a limit to the number of products I can purchase online?
  • Can I have a bike shipped directly to my home?
  • Where can I find tech specs and other info on older Del Sol models?